Frequently asked questions about finding travel companions
Short answers about finding travel buddies, joining a group trip, hosting your own and staying safe. Missing something? The how-it-works page walks through the steps. How it works
Getting started
What is MingleAway?
MingleAway is a website where people post group trips and others find and join them. It helps travelers who would rather not go alone meet companions for the same trip.
Link to this answerHow do I find a travel companion?
Browse the open trips on the home page and filter them by destination, month, trip length, budget per person, free spots or hosts with a verified ID or phone. Open a trip to read the plan and see who is going, then request to join.
Link to this answerDo I need an account?
You can browse open trips without one. You need an account to request to join, to host a trip and to see the contact details a host shares. You can register with your email or with Facebook.
Link to this answerCan I travel solo and still join a group?
Yes. You join a trip as one traveler, and the trip page shows how many people have joined and how many spots are left. You travel with the group, and you are free to explore on your own whenever the plan leaves room for it.
Link to this answerIs MingleAway a travel agency?
No. MingleAway does not organise or insure trips. Hosts plan their own trips, and you may want to buy travel insurance for yours.
Link to this answerJoining a trip
How do I join a trip?
Open the trip, press Request to join and introduce yourself to the host in a short message. The host accepts or declines your request, and the trip page shows its status: pending, accepted, declined or waitlisted.
Link to this answerWhat if a trip is already full?
You can still ask. If the host accepts you, you go on the waiting list and get the first free spot. When a spot opens up, you are offered it and can take it or decline, and the host confirms once more.
Link to this answerCan I withdraw my request or leave a trip?
Yes. You can withdraw a request that is still waiting for an answer, and you can leave a trip you have joined.
Link to this answerHow do I contact the host?
The host can show a phone number or a Messenger button on the trip page. These details are visible only to signed-in people, and a host may choose to share none of them.
Link to this answerHosting a trip
How do I host a trip?
Sign in and press Host an Adventure. Add the destination, dates, budget per person and group size, say who you are looking for, describe your plan and add up to three photos. The first photo becomes the cover.
Link to this answerIs a new trip published right away?
No. A new trip is reviewed by an administrator first. Until it is approved, its link shows a notice that the trip is waiting for approval, and it works as normal once the trip is approved.
Link to this answerCan I host a trip only for women or only for men?
Yes. When you host a trip you can choose whether all genders are welcome or whether the trip is for female or male travelers only, and you can set a target age range.
Link to this answerSafety and trust
Is it safe to travel with strangers?
MingleAway cannot guarantee how anyone behaves, so use your own judgment. The host decides who joins, profiles can show verified badges, and you can report or block anyone. Read the host's plan carefully, ask questions before you commit and let someone you trust know where you are going.
Link to this answerWhat does verified mean?
A profile can show an ID Verified or Phone Verified badge, or both, which means the person has completed that check. The badge does not vouch for anyone's character. You can filter trips to show only hosts with a verified ID or phone.
Link to this answerHow do I report or block someone?
Use the Report button on a profile or a trip page and choose a reason. To block someone, use the block option on their profile. After a block you stop seeing each other's trips and requests, and the other person is not told.
Link to this answerAccount and language
Which languages does MingleAway speak?
MingleAway is available in English and Polish. Use the language switcher in the header to change it.
Link to this answerCan I delete my account?
Yes. Open your profile settings and choose Delete my account. After a waiting period your profile, bookmarks, notifications and uploaded photos are deleted for good.
Link to this answer